Sacred Boulevard reserves the right to deny unreasonable requests for refund/exchange at our discretion

CANCELLATIONS 

Once an order is placed with Sacred Boulevard, it cannot be canceled or modified. We begin processing and preparing your items to ensure the quickest possible dispatch. By placing an order, you agree to this policy and understand that cancellations are not possible after your purchase is confirmed.  

If you have any questions or concerns before placing your order, please reach out to us, and we’ll be happy to assist you.  

REPLACEMENT ITEMS

If an item arrives damaged, please let us know within 3 days of receiving your package, and we will ship a replacement item to you or store credit if the item is unavailable.

Sending photos of a damaged item/package helps us improve any shipping issues and is greatly appreciated.  

REFUND POLICY

Refund for damaged items is provided as a store credit on your account. We do not refund to original payment method. 

RETURN POLICY

All sales are final unless an error occurred on the behalf of Sacred Boulevard
No returns or refunds will be provided, No Exceptions.
Due to the nature of Sacred Boulevard products, we are unable to accept returns.  

PRODUCT INFORMATION
Products and product information are not intended to treat, cure, prevent, or diagnose any medical condition. If pregnant or nursing, or if you have concerns about a particular health condition, please consult your physician before using any products.  

If your tracking information states that your package was delivered and you have not received it, you must address this with the courier below.

 

United States Postal Service- 1 (800) 275-8777 

https://www.usps.com/help/missing-mail.htm

UPS- 1-800-742-5877

https://www.ups.com/us/en/support/file-a-claim

Sacred Boulevard does not hold responsibility for packages that are delivered, lost, or stolen. We do not issue refunds for packages marked as delivered, lost, or stolen.  

Please keep in mind, we are a small business. All items are handcrafted. Please allow time for your item to be consciously made, packed with love, and carefully dispatched.  

If you have any issues, questions, or concerns about your order, please send us a chat